Welcome to WordAI Support Documentation

Privacy Policy

Last Updated: January 2025

Effective Date: January 2025

1. Introduction

WordAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other federal and state privacy regulations.

By using WordAI, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Personal Information

We collect the following categories of personal information:

• Account Information: Email address, authentication credentials (when you create an account using email/password)
• Account Identifiers: User ID, account creation timestamp, last login timestamp
• Third-Party Account Information: When you sign in using Google, Apple, or GitHub, we receive basic profile information (name, email) as provided by those services

2.2 Usage Information

• Vocabulary Searches: Words and phrases you search for in the app (processed in real-time, not stored)
• App Preferences: Language settings, starred words, and other user preferences
• Device Information: Device type, operating system version, app version (for technical support and app improvement)

2.3 Automatically Collected Information

• Crash Reports: Error logs and crash reports (via Firebase Crashlytics) to help us improve app stability
• Performance Data: App performance metrics (via Firebase Performance) to optimize user experience

3. How We Use Your Information

We use the collected information for the following business purposes:

• Service Delivery: To provide vocabulary definitions, translations, and language learning features
• Account Management: To create and manage your account, authenticate your identity, and provide account-related services
• Service Improvement: To analyze usage patterns, improve app functionality, and develop new features
• Technical Support: To respond to your inquiries, troubleshoot issues, and provide customer support
• Security: To detect, prevent, and address technical issues, fraud, or security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. How We Collect Data

We collect information through the following methods:

• Directly from You: When you create an account, use search features, or contact support
• Third-Party Authentication Services: Google Sign-In, Apple Sign-In, and GitHub Sign-In (we receive only the information you authorize these services to share)
• Automated Technologies: Through Firebase services (Authentication, Crashlytics, Performance) and app analytics
• OpenAI API: When you search for word definitions, your search query is sent to OpenAI's API to retrieve vocabulary meanings. OpenAI processes this data according to their privacy policy.

5. Data Storage and Retention

• Account Data: Stored securely using Firebase Authentication and Firestore. We retain account information until you delete your account.
• Search Queries: Vocabulary search terms are processed in real-time and are not stored or retained by our systems.
• Local Data: Starred words and preferences are stored locally on your device and synced to your account when signed in.
• Crash Reports: Retained for up to 90 days for troubleshooting purposes.

6. Data Sharing and Disclosure

6.1 What information we share with Firebase, Google, Apple, and OpenAI

WordAI uses the following third-party services. Here is what information is shared with each:

• Firebase (Google) — We use Firebase for sign-in, database, crash reports, and performance. With Firebase/Google we may share: email address (if you sign up with email), user ID, device/OS and app version, and crash/performance logs. Firebase’s use of data is governed by Firebase/Google Privacy and Google Privacy Policy.
• Google Sign-In — If you choose “Continue with Google,” we receive from Google only what you consent to (typically email and optionally display name). We use this to create or link your WordAI account. We do not receive your Google password.
• Apple Sign-In — If you choose “Continue with Apple,” we receive from Apple only an anonymous identifier and, if you allow it, a relay email or name. We use this to create or link your WordAI account. Apple’s handling of data is described in Sign in with Apple privacy and Apple Privacy Policy.
• OpenAI — When you use word definitions, translations, or example sentences, we send to OpenAI only: the English word(s) you query and the prompt content used to generate the response (e.g. language or context like “college level”). We do not send your account ID, name, email, or device identifiers. As of March 1, 2023, data sent to the OpenAI API is not used to train or improve OpenAI models unless you explicitly opt in. For details and OpenAI’s privacy practices, see: Data controls (Your data) and OpenAI Privacy Policy.

Other providers (e.g. RevenueCat for in-app purchases, if used) receive only what is necessary to provide their service.

6.2 Third-Party Service Providers (summary)

We share information with the following categories of third-party service providers who assist in operating our App:

• Firebase (Google): Authentication, database storage, crash reporting, and performance monitoring
• OpenAI: Processing vocabulary search queries and retrieving word definitions (see 6.1 above)
• RevenueCat: Managing in-app purchases and subscriptions (if applicable)

These service providers are contractually obligated to use your information only for the purposes we specify and in accordance with this Privacy Policy.

6.3 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your personal information with third parties except as described in this policy.

6.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Your Privacy Rights (CCPA and Other U.S. Laws)

If you are a California resident or a resident of other states with similar privacy laws, you have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (we do not sell your information)
• Right to Non-Discrimination: Exercise your privacy rights without discrimination

To exercise these rights, please contact us at: raycarllei@gmail.com

We will respond to your request within 45 days as required by law. We may need to verify your identity before processing your request.

8. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication through Firebase
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Users

WordAI is operated from the United States. If you are using the App from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: